Why do not I hear voice messages in VK

What can cause problems when listening to voice messages on VK

The social network “Vkontakte” announced the emergence of voice Messages in its functionality on September 20, 2016. Many users quickly appreciated their convenience, because instead of type whole pieces of text with your hands, now just click button, and say the desired phrase in voice. This allows significantly save time, and not be distracted from the main business.

But, as often happens, the new-fangled functionality could not do without flaws. And although in recent years, problems with voice communication are being recorded less and less; their appearance cannot be completely avoided. Usually dysfunction is manifested in the inability to create and send voice messages, the lack of their hearing by the recipient, messages are not played back and so on.

The reasons why voice messages in VK do not work, usually come down to the following:

  • User has unstable network connection The Internet;
  • Accidental failure of Vkontakte functionality, especially its mobile Version
  • Defective user microphone;
  • On the user’s PC (gadget), the sound is muted or installed low level;
  • Sound settings are disabled in user settings of VK Messages
  • The user uses a VPN that is unstable;
  • The user browser does not work correctly;
  • The user is using an outdated version of the mobile application. VK.

Let’s figure out how to fix the problem with voice messages in VK.

Play an audio message

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Check your internet connection

First of all, check the quality of your Internet connection. Go to familiar sites and make sure they open without any problems.

Reboot your smartphone and PC

We also recommend restarting your PC (smartphone), which will allow eliminate the effect of accidental failures on the functionality of your In contact with.

Install the latest version of mobile VK

Also make sure you are using the latest version. Vkontakte mobile application. Download if necessary current version with Play Market or Ep Store. It will allow get rid of the problem with the lack of audibility of voice messages in VK.

Play Market fresh version

Install the latest version of the application from Play Market

Delete mobile app cache

We also recommend that you clear the cache of the Vkontakte mobile application. To do this, go to the settings of your gadget, open the section there “Applications”, find VK among them, and tap on it. Stepping into his settings, select “Clear Cache” there.

Clear VK cache

Clear mobile app cache

Reboot the smartphone, and starting VK, check the voice messages.

Check activation of voice messages in VK functionality

Check if messages are enabled in your account settings in VK. Open your page, click on the avatar, and in the appeared menu, select “Settings.” On the right, select the “Notifications” section, and check if the “Receive notifications from sound. ”

Sound notifications VK

Receive VK sound alerts

Increase the sound on your phone and PC

Make sure your device’s sound is set to sufficient volume for comfortable voice messaging in VK.

Also make sure that the speakers on your PC (smartphone) work normally and correctly reproduce sound.

Disable (change settings) VPN

Incorrect VPN operation on your computer (smartphone) also may cause voice messages not to be heard in VK. We recommend either disabling the VPN, or changing the country in it settings in order to improve the network speed of his work with VK.

Disconnect

Disconnect your VPN

Use a different browser

If you have an error while loading a voice message Vkontakte, try changing your browser to an alternative one. This is especially true for the Opera mobile browser, which can unsuccessfully playing audio files.

Alternate

Use an alternative browser

Wait a while

If everything is fine with the VK settings, but the problem continues arise, wait a while. Maybe on servers There are any temporary malfunctions in Vkontakte, and the work of the technical support will soon restore the normal functionality of the site.

Contacting the VK support service may also be useful.

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Conclusion

In our material, we examined why VK does not open voice messages, and what methods will allow you to effectively solve the problem you’ve encountered. Use all of these tips by contacting special attention to the quality of your Internet and stable operation VK mobile application. If all else fails, we recommend wait a while. Dysfunction may have temporary character, and soon the functionality of voice messages will be restored.

James Walls

Social Media Specialist & Influencer.

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