Sorry, an error has occurred. Try again on Instagram


Causes of the message “Sorry, an error occurred. Repeat attempt ”

The reasons for the error message on Instagram usually boil down to the following:

Causes: Explanation:
Temporary crash on Instagram servers. May be associated with technical work, usually taking from a couple of hours to a couple of days. After this functional Servers are usually restored.
Unstable internet connection. It may occur as a result of the user’s fault (for example, problems in the router), and through the fault of the Internet provider services (ISP).
Deprecated Instagram application. In the case of an outdated application, we may encounter this and a number of relevant errors.
Too many different accounts to connect simultaneously from one device. If you have several accounts on the social network Instagram, and quickly switch between them on the same phone (computer) – this may cause a crash and a message “Please try logging in again.”
Rutting or jailbreak. Hacking or rooting your operating system may result to the instability of her work, one of the manifestations of which will be “Sorry, an error occurred” message appears in Instagram

Rooted Android

A rooted system may cause Instagram malfunction

See also: why on Instagram does not show contacts from phone.

Let’s figure out how to fix the problem with logging in to the social network Instagram.

Reset user password on Instagram

One of the best ways to get rid of an error message is to reset your password.

Do the following:

  1. Open the Instagram login page in a Google Chrome browser or mozilla;
  2. Enter your username and click “Forgot Password” to reset the password;

    Forgot your Instagram password

    Click on the “Forgot Password”

  3. Log in to your Instagram account using the new password.
  4. The system will ask you to confirm your identity through Email or SMS. Do it;
  5. After that, you can once again enjoy the functionality of your Instagram.

Make sure your internet connection is stable.

We recommend checking the quality of your Internet connection. Visit a number of sites to make sure they load OK, and the network connection is working. Also reboot your router – this will help stabilize your network compound.

Rebooting the router

To stabilize the connection, reboot your router

Please try logging in to Instagram after a while.

Quite often, the appearance of an error on Instagram is associated with a temporary server failure. We recommend to wait a while (from a few hours to a couple of days) until the servers work normalized. And then the message “Unfortunately, an error occurred. Please try again.

Update your Instagram app on mobile error the telephone

If you are using an outdated version of the application, we recommend update it. Install the current version with Play Market or Ep Store.

Instagram in Play Market

Install the new version of Instagram

Check your device

Make sure your device is not rutted or exposed. jailbreak. If yes, try Login on a “clean” gadget or from a PC.

No root

Stop working with a root system

Report an error to instagram tech support

If the problem continues to appear, we recommend contacting technical support of your Instagram. If your account is available from the site, then log in to your account there, go to your profile, there click on the gear button, and in the menu that appears, click on “Report a problem” .

Сообщить о проблеме

Report an Instagram issue

It will remain to describe the problem and wait for an answer from competent specialist. In general, an answer will have to be expected 1-2 days.

Submit Support Complaint

Click on “Submit a complaint” in support of Instagram

This is useful to know: how to make a swipe in Instagram history up.


The message “Sorry, an error occurred, try again “in the mobile application Instagram may be caused by a different set of factors From server failures to user ban. In the case of a ban, we recommend using a proxy and try to enter your profile from a different IP. In some cases this helped solve the problem, and access to Instagram account has been restored.

James Walls

Social Media Specialist & Influencer.

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